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Policies and Guidelines

Numbering Policies and Restrictions

  • Number Recycling and Quarantining Policy
  • UK Numbering Policy
  • Activating restricted numbers

Acceptable Use Policies

  • UK Voice Traffic Acceptable Use Policy

Privacy Policy

  • Privacy Policy

Master Services Agreement

  • Master Services Agreement

Technical Information

Voice Interop Information

  • Inbound SIP
  • Outbound SIP

Number Portability

Customer to customer migrations

  • Customer to customer number migration process

UK

  • UK number portability timescales
  • UK mobile number porting walk-through
  • UK mobile number porting FAQ
  • UK number portability partners

Messaging

Country specific information

  • Singapore

General Information

Support Information

  • Ziron standard support service level agreement

Frequently Asked Questions

Numbering

  • What IP addresses should I allow webhook requests from?
  • How do I cancel a number?
  • Can I port my number to you?
  • Do numbers support SMS?
  • How much do numbers cost?
  • Can I forward my number to another number?
See all 7 articles

Financial and Billing

  • How do I top-up my account?
  • Why has 20% been deducted from the payment I sent?
  • What are your prices?
  • How do I pay my invoice?
  • Do you accept wire transfers for prepayment?
  • Can I change my account currency?
See all 7 articles
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